Shipping Policy
Thank you for shopping with us at www.daynightdeal.com. This document outlines our shipping policy to ensure that your experience with us is smooth and transparent. If you have any questions or need assistance, our customer service team is available via Call/WhatsApp at +91-807-616-8676 from 10:00 AM to 6:00 PM Indian Standard Time (IST), Monday to Saturday.
Order Processing Time
At DayNightDeal, we aim to process and ship your orders as quickly as possible. All orders placed before 12:00 PM (IST) Monday to Saturday will be processed and dispatched on the same day. Orders placed after 12:00 PM will be processed and dispatched on the following day. Please note that orders placed during the weekend (Saturday after 12 PM to Sunday) or on public holidays will be dispatched the next business day, usually Monday.
We strive to ensure that your order reaches you as quickly as possible, so you can start enjoying your purchase without delay. Please note that shipping times may vary depending on your location.
International Orders
For our international customers, please be aware that your package may be subject to import duties, taxes, or other charges imposed by your country’s customs authority. These fees are the responsibility of the customer. The fees can vary based on your location and the value of the package. We recommend that you contact your local customs office before placing an order to inquire about any potential duties or taxes that may apply to your order.
Unfortunately, we are unable to calculate or predict these charges, as they are controlled by your country’s customs laws. If you do not pay these fees, your package may be returned to us, and any additional shipping charges incurred will be your responsibility.
Tracking Your Order
Once your order has been dispatched from our store, you will receive a confirmation email that includes tracking information for your package. You can use this tracking number to track your order directly on the carrier’s website. This will allow you to stay updated on the status of your shipment and ensure you know when to expect delivery.
If you encounter any issues with tracking your order or have any questions about the delivery process, our customer service team is available to assist you.
Returns, Refunds, and Exchanges
At DayNightDeal, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a clear and simple return and exchange process. Please refer to our Return & Refund Policy for detailed instructions on how to return or exchange an item.
To ensure a smooth return or exchange process, we ask that items be returned in their original condition with all packaging intact. Please note that certain items may not be eligible for returns or exchanges due to hygiene or other reasons, as outlined in our return policy.
In the case of a return or exchange, any applicable shipping fees will be the responsibility of the customer, unless the return is due to a mistake on our part (such as a damaged or incorrect item being shipped). We will process your refund or exchange as quickly as possible once we have received and inspected the returned items.
We appreciate your trust in shopping with DayNightDeal and look forward to providing you with excellent products and service. If you have any additional questions, don’t hesitate to reach out to us. Thank you again for choosing us!